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LimeLife by Alcone Help Center

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  1. LimeLife by Alcone
  2. FAQ

FAQ

Products

  • Are your products Gluten-free?
  • My Riki is damaged/not working/defective. What do I do?
  • What does the (M), (S) and (F) mean next to the Perfect Eyeshadow colors?
  • Which LimeLife by Alcone Eyeshadows have a shimmer or foil formula?
  • Which of the LimeLife by Alcone eyeshadows have a matte finish?
  • Can I sell your products in my Retail Store / Salon?
See all 8 articles

General

  • What is your return and exchange policy?
  • When is the Customer Care Team available?
  • What are Product Credits?
  • How do you maintain Sustainability?
  • Are you Leaping Bunny Certified?
  • My country does not fall under the ones you ship to. Will LimeLife expand to other countries?
See all 17 articles

Website

  • How do I receive notifications when my order ships?
  • How can I request a password reset?
  • Do I need to create an account to place an order? Can I check out as a guest?
  • How do I change my Beauty Guide?
  • I have product credit on my account, how do I use them?

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