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LimeLife by Alcone Help Center

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  1. LimeLife by Alcone
  2. My Order

My Order

Order

  • How do I cancel my order?
  • I received my order but there was no invoice included in the package?
  • I received an item that I did not order.
  • How do I get a replacement for an incorrect item in my order?
  • I made a mistake on my order, what should I do?
  • How do I get a replacement for a damaged product?

Payment

  • What forms of payment do you accept?
  • When is the customer care team available?
  • How do I add a new payment method to my account?
  • Do you accept Paypal / Venmo?
  • Do you accept Klarna / Afterpay?
  • Do you accept gift cards?
See all 7 articles

Shipping

  • How much does shipping cost?
  • When will my order ship?
  • What shipping service does your company use? Can I select which carrier I want for my product delivery?
  • Do you allow express shipping on Hand Sanitizer orders?
  • Do you ship to Puerto Rico? Guam? The Dominican Republic?
  • How can I find my tracking information?
See all 7 articles

Returns

  • What is your Return and Exchange Policy?
  • How long does it take to process my return?
  • What do I do if I am having an allergic reaction to one of your products?
  • How do I return my Amazebox?

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