My order is in transit, and the address is incorrect. I have mail-forwarding through USPS, when can I expect the package?

Our shipping service is not compatible with the forwarding option provided by some couriers (USPS). Package forwarding may result in the postal service requiring the customer to pay an additional postage fee to retrieve the package or some sites dispose of the parcel entirely. 


In the case that your package tracking reflects it is being forwarded please contact customer care for further assistance.

You can reach us between 9am - 9pm Monday-Friday EST and 10am-3pm EST on Saturdays 844-BE-AMAZING (844-232-6294) or

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request