How do I cancel my order?

 If you need to cancel your order, please contact our team as soon as possible. Our team is available by phone, Monday - Friday, 9am-9pm est and 10am-3pm est on Saturdays. 

If the order is placed outside our office hours, please email us at - for requests sent within 1 hour of the order placement, we can assist with canceling the order, or an alternate solution. 

Please note, once an order is placed, there is a small timeframe in which we can fully cancel the order, however, we are not able to remove specific items from a large order or adjust the shade of items. 

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