If you receive an item that has been damaged in transit, please let us know so that we can correct the issue. As a next step, please snap and send a quick photo of the damaged product. When sending the photo, please include your order number. Customer Care can be reached by emailing wecare@limelifebyalcone.com. **Please note that our team needs to be notified of any damages within 30 days of shipment. We cannot guarantee replacements outside this timeframe**
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