My AMAZEBOX subscription charge was declined, who do I contact?

If your AMAZEBOX subscription charge is declined, our system will make 3 additional attempts (four attempts in total) before canceling the order. Not sure why your card was declined? If you're unsure why your card was declined, the best next action step is to contact your bank.

After updating your payment information, you can visit your Subscrition tab & Manage subscription. You will have the option to "Order Now".

If you are unable to do so please contact Customer Care for processing. If contacting us by email, please specify the order # & last four digits of the newly added credit card for processing. We look forward to hearing from you!


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